Delta repricing explained: Find out how to get refunds from fare drops, which tickets qualify, and when Basic tickets don't.
While Delta Air Lines doesn't offer automatic price drop protection or price matching, knowing their change and refund rules can help you capture savings when prices drop.
According to Delta's refund policy, you have a specific window immediately after purchase where you can get a full cash refund.
If you purchased a refundable ticket (typically tickets marked as "Extra"), you have the most flexibility.
If you booked a Classic, Extra, Business, First, or Premium Economy ticket from the U.S. or Canada, Delta won't charge change or cancellation fees when you reprice.
Delta's policy covers changes to different dates, times, or destinations, not just repricing the exact same flight at a lower price.
Basic tickets are different. Delta expanded their Basic category beyond just Basic Economy. Now Basic Comfort and Basic First exist too, and they all follow stricter rules:
If you notice a price drop and want to capture the savings yourself, you have two options:
If you're within the 24-hour risk-free cancellation window and your flight is at least 7 days away:
1. Cancel your existing reservation for a full cash refund
2. Rebook the same flight at the lower price
3. Receive your refund within 7 business days
If you're past the 24-hour window, you can reach out to Delta Air Lines customer support and ask them to reprice your existing reservation to the current lower fare.
The Reality: This often requires calling the airline and can mean hours on hold. Many travelers find this option undesirable due to the time investment and uncertainty.
Airline policies can be complex, and manually tracking potential repricing opportunities can be time-consuming.
Autopilot monitors your Delta reservations and alerts you when repricing opportunities appear, so you don't have to track fare changes manually. Autopilot is a third-party service designed to help travelers stay informed about their bookings. Our team helps you understand your options under Delta Air Lines' policies when changes occur.
Q: What is the easiest way to price match airfare on Delta Air Lines when the price drops after booking?
A: The easiest way is to use Autopilot. We monitor your Delta Air Lines reservations and alert you when the price drops, then work to reprice your existing reservation to capture the savings, all without you having to constantly check prices or spend hours on hold with the airline. Delta Air Lines doesn't offer proactive price matching, so tracking fares manually or calling customer support can be time-consuming and frustrating.
Q: Will Delta Air Lines price match if the price drops?
A: Yes, Delta Air Lines does price match, but they won't do it automatically. If you notice a lower fare after booking, you would need to either: (1) cancel within 24 hours and rebook (if eligible), (2) contact customer support to request repricing of your existing reservation, which can take hours on hold, or (3) use a repricing service like Autopilot that will handle everything for you.
Q: How long is a Delta Air Lines credit valid?
A: Your Delta Air Lines credit will typically expire 1 year from the original purchase date, unless your ticket terms state otherwise. Always check your specific ticket's expiration date in your Delta Wallet or confirmation email.
Q: Can I get a refund on Delta Basic tickets?
A: Only within the first 24 hours (if your flight is at least 7 days away). After that, Basic tickets—including Basic Economy, Basic Comfort, and Basic First—are non-refundable and don't qualify for repricing. You can cancel for a credit minus a cancellation fee, but if the fee exceeds the ticket value, you'll receive no credit.
Q: How long does a Delta Air Lines refund take?
A: eCredit refunds are usually reflected instantly. Credit card refunds are typically processed within 7 business days but may take up to 2 billing cycles to appear on your statement. Purchases made with checks or cash are typically processed within 20 calendar days.
Q: What if I booked through a third party?
A: If you purchased your ticket through a travel agency or online travel site (not directly from Delta Air Lines), additional fees may apply for changes, and you may need to contact them directly for refunds or repricing. Third-party bookings often have different rules and restrictions.
Q: Do Business, First, or Premium Economy tickets qualify for repricing?
A: Yes! As long as they're not Basic tickets (Basic Business or Basic First), higher cabin tickets qualify for repricing just like Classic or Extra Economy tickets. If the price drops, you can reprice and receive savings as airline credit.
Autopilot is an independent third-party service and is not affiliated with Delta Air Lines or any airline, hotel, or travel provider. Autopilot cannot override airline policies or guarantee savings. We work within the framework of what each airline officially permits.